Development Support Associate

Provides departmental administrative support and maintains data integrity.

Schedule: M-F during training
Day time hours and weekends as needed

MAJOR RESPONSIBILITIES & DUTIES:

Conducts information processing and recording of activity within the Donor Database.

• Assists in audits for data integrity and maintains data integrity through the use of customized and pre-defined or ad-hoc queries. Recognizes data integrity issues and works to resolve the issues.

• Assists in importing data to donor records from internal and external sources.

Maintains and cultivates donor relationships and provides administrative support.

• Enters and updates donor records accurately and proficiently, complying with established policies and procedures and ensuring database integrity.

• Assists in daily processing, preparation, and recording of donations.

• Provides administrative support including preparing reports and materials, scanning and indexing files, and responding to requests.

• Becomes familiar with duties of other team members and provides support as necessary.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of donor relations and development practices.

• High level of professionalism and interpersonal skills. Excellent critical thinking, analytical, and problem-solving skills.

• Computer skills in Microsoft Office, including PowerPoint, Excel, and Word.

• Ability to communicate with individuals at all levels in the organization and with external business contacts in an articulate, professional manner while maintaining necessary degree of confidentiality.

• Ability to build and sustain successful, professional relationships.

• Ability to work independently in a collaborative environment, meet deadlines, and multi-task while maintaining quality standards.

• Service orientation and commitment to assisting donors with enthusiasm.

REQUIRED QUALIFICATIONS:

• High school diploma or equivalent required.

• Minimum of 1 year of administrative experience required.

PREFERRED QUALIFICATIONS:

• Associate degree is preferred.

• Donor relations experience is preferred.

Diversity is more than a commitment at Boys Town—it is the foundation of who we are and what we do.

At Boys Town, we cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results