Family-Centered Services Specialist

Transports youth and supervises visitation.

MAJOR RESPONSIBILITIES & DUTIES:

• Ensures the safety of the youth during transportation and during visitation with biological family.
• Transports youth in and around service area from a designated location to the place of the visit and back again.
• Supervises the youth and their family members during scheduled visit times to ensure the safety of the children involved and that conversations are positive and appropriate.
• Observes and assesses behaviors of all parties and guides or redirects as needed.
• Maintains and organizes documentation of each supervised visit.
• Develops a working relationship with the youth and family members to build trust.
• Discerns the proper time to step in and intervene when redirection is required as a result of any violations of behavior.
• Responds on short notice situations occasionally to substitute for a supervised visit, to fulfill urgent requests for new visits, or to transport children from one place to the other.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of state Vehicle and Driver Safety Guidelines.
• Ability to drive frequently and for extended periods of time using own vehicle.
• Knowledge of regulatory requirements pertaining to youth care.
• High level of professionalism and interpersonal skills.
• Computer skills in Microsoft Office.
• Ability to communicate in an articulate, professional manner while maintaining necessary degree of confidentiality.
• Ability to work independently in a collaborative environment, meet deadlines, and multi-task while maintaining quality standards.
• Ability to quickly make decisions in sensitive and sometimes critical areas and to adapt responses to situations while maintaining procedural and regulatory integrity.
• Strong knowledge of Boys Town Model.

REQUIRED QUALIFICATIONS:

• High school diploma or equivalent required.
• Minimum 1 year of experience in youth care or human services required.
• Minimum 21 years of age (applicable to Rhode Island only).
• Possess a valid driver's license with a good driving record required.
• Ability to provide own transportation (mileage reimbursed) to complete travel requirements of the job required.
• Meet auto insurance requirements established by Boys Town policy and/or State and Local laws required.
• Pass an annual Motor Vehicle Registration (MVR) check required.
• On-call (continuously or rotationally) to provide support required.
• Diversity is more than a commitment at Boys Town—it is the foundation of who we are and what we do.

At Boys Town, we cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.